CarComServices, customer satisfaction is our top priority. We understand that sometimes circumstances change, and we want to ensure you have a smooth experience with us. Our refund policy outlines the terms and conditions for requesting refunds.

Eligibility for Refunds

1. Service Not Rendered: If a service was scheduled but not performed due to our fault or unavailability, you are eligible for a full refund.
2. Service Cancellation: If you cancel your service at least 24 hours before the scheduled appointment, you will receive a full refund. Cancellations made less than 24 hours in advance will incur a 20% service fee.
3. Unsatisfactory Service: If you are not satisfied with the quality of service provided, please contact us within 7 days of the service date. We will investigate the issue and offer a re-service or partial refund based on the findings.

Non-Refundable Cases

• Refunds are not provided for completed services where the issue was resolved as agreed.
• Products purchased as part of a service package are non-refundable unless defective.

How to Request a Refund

To request a refund, please contact our support team via [email/contact form link] with your order number, service details, and a brief description of your concern. Our team will review your request and get back to you within 3 business days.

Processing Time

Approved refunds will be processed within 5-7 business days. The time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.